Frequently Asked Questions
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My office is currently located at 603 W. Palmetto Street. I have one office in a shared counseling space. There is parking and a designated waiting area available inside the front entrance.
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We recommend using the dedicated parking behind our building. However, if the lot is full, you may park next door on either side at Remax or Serenity Healthcare.
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Yes, our building is handicap accessible. A ramp is available at the front entrance. You also have the option to schedule a virtual session if needed.
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My office is a shared space, meaning that other professionals use that same space when I am not there. There is a welcoming common area at the front entrance where you can wait for your scheduled appointment. I will meet you there at your scheduled time. You may also wait in your car if you prefer. Send me a message at 843-900-0242 to let me know so that I can let you in at the back entrance.
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Yes. Telehealth is an option for art therapy and life coaching if you prefer not to meet in person or are too far away to travel. The cost of your session is the same regardless.
Let me know when you make your appointment, or you can choose the video session option in your online portal. You will need a camera, audio, and a web browser for all online sessions.
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The first appointment (intake) runs about 1.5 hours long. Other sessions generally last about 45-55 minutes. However, there are options for intensive sessions that run 90-minutes to 3.5 hours.
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After your initial consultation and scheduling your first appointment, you will receive a link to an online client portal via email. This link will provide you with instructions on how to submit your payment information. This system automatically deducts payments at midnight after your scheduled session. You may also pay by cash or check before your in-person appointments.
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I am not in-network with any insurance companies. While I do not submit a bill to your insurance company directly, a “superbill” is available to you in your online client portal. You can submit this superbill to your insurance provider for reimbursement for any out-of-network benefits your policy covers.
Notable benefits to you as a self-pay client include the freedom to personalize your treatment and not have a diagnosis attached to your medical record.
If you have any questions about this out-of-network process, please call your insurance company or you can use the Mentaya Benefits calculator HERE.
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https://whollybeautiful.teletherapy.io/.
You can follow this link to schedule your free consultation now. After your initial consultation, you can schedule your appointments in your online client portal or during your sessions. You can also call me at (843) 900-0242. If I don’t answer, please leave me a message so I can call you back.
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If you cannot attend a scheduled session for any reason, you must cancel or reschedule at least 24 hours beforehand. If you cancel or reschedule within 24 hours of your appointment, you will be charged the rate of the session. This policy includes all appointment types, including groups.